If we live or work in the world today, we are faced with conflict, disagreements, and important conversations that shouldn’t be avoided but often are.

Katherine Eitel Belt, Dentistry’s Unscripted Communications Expert will show us how to successfully navigate and even enjoy handling moments of conflict, disagreements, and all those conversations we’ve been tolerating or avoiding.

Using an easy 4-step process called ARCH and remembering 3 foundational concepts, Katherine will show us how anyone can become a skilled and capable communicator.